Yes! We only sell 100% authentic, brand-new parts—no cheap imitations.
- Are your parts genuine?
- Where do you deliver?
- How much is delivery?
- How long does delivery take?
- Which couriers do you use?
- Do your parts come with a warranty?
- Do you offer a price match?
- What if my part is faulty?
- Can I return an unused part?
- How do I track my order?
- Need help urgently?
Orders & Delivery
- Are your parts genuine?
- Where do you deliver?
- How much is delivery?
- How long does delivery take?
- Which couriers do you use?
Are your parts genuine?
Where do you deliver?
We currently ship in the UK only (no international delivery).
How much is delivery?
✅ FREE on orders over £29.99
📦 Standard shipping: £5.99 (under £29.99)
How long does delivery take?
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Processing: 2–5 business days
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Delivery: Up to 7 business days after dispatch
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You’ll receive a tracking number via email once shipped.
Which couriers do you use?
We ship with Royal Mail, Parcelforce & DPD—fully tracked & insured.
Warranty & Guarantee
- Do your parts come with a warranty?
- Do you offer a price match?
Do your parts come with a warranty?
Yes! All parts include a 12-month warranty against power defects.
Do you offer a price match?
Yes! Found the same genuine part cheaper elsewhere? Contact us—we’ll match it!
Returns & Refunds
- What if my part is faulty?
- Can I return an unused part?
What if my part is faulty?
Contact us within 30 days for a free replacement or refund.
Can I return an unused part?
Yes! Unused, unopened items can be returned within 14 days for a refund (excl. shipping costs).
Tracking & Support
- How do I track my order?
- Need help urgently?
How do I track my order?
Use your order number + email/postcode on our Track Order page, or check the tracking link in your dispatch email.
Need help urgently?
Check our Help Centre or Contact Us—we reply within 72 hours.